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Careers   ›   Customer Support Specialist

Customer Support Specialist


The Customer Support Specialist attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Has knowledge of commonly-used concepts, practices and procedures within the IT and technology industry.

Job Functions

Resolve product or service problems by clarifying the customer's issues; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.


Requirements
To Apply

Please send a resume/CV to Dan King at: dking@dakboard.com.

Additional Information

We believe that the unique contributions of everyone at DAKboard is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.